MANAGE YOUR RETURNS
We offer self managed returns that are quick and hassle-free. Simply enter your order number, your postal code, select a reason for your return and then you will be able to create a return label to print.
If you need to initiate a return, click the link below.
If you need to initiate a return, click the link below.
OUR RETURN POLICY
A return request must be initiated within 14 days of the delivery date. Items must be returned in an unworn, unwashed condition with its packaging.
If product is to be returned via post, we charge a flat rate return fee of $15. If you'd like to return your item to our office in-peron, you will not be charged.
If your item arrived damaged/defective, please email social@gertex.com within 14 days of the delivery date with a clear photo of the damage.
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