We offer standard shipping within Canada through our shipping courier- Canada Post
Rates are based on the delivery address and the weight of the order.
Order Processing Times
Processing Time - Please allow 48 hours for your order to be processed and packaged in our shipping facility. Orders placed on weekends or statutory holidays will be processed out the next business day.
Please expect 5-7 business days for your order to arrive after the processing time.
Orders are processed once credit card authorization and verification have been obtained.
Please allow up to fourteen (14) business days for shipments to remote locations.
During sale and holiday periods, additional processing time may be required.
We currently only ship within Canada.
For US residents, please visit www.snugabye.com.
Shipping To Multiple Addresses
You may only ship to one address per order.
If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address.
Order Tracking Information
Once an order has shipped, we'll send you an e-mail with the tracking number. It may take 72 hours for your tracking number to be activated on our carrier's site.
We do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your order arrives in a damaged condition, please accept the delivery and email firstname.lastname@example.org so that we can assist you with your order.
Please note that if you refuse your order, or any part of it without authorization, you will be responsible for all shipping charges.
Redirecting An Order
Please make sure your shipping address is correct—we cannot redirect orders once items have been dispatched.